To better serve you, please use our 24/7 online email support ticket system.
Click here to submit your request to the MatchRate PLUS.
Business Hours: M-F (9am – 5pm EST)
Mailing Address: 4888 Davis Blvd, Suite 183 -- Naples, FL 34104
VERY IMPORTANT: please do not contact the MatchRate PLUS toll-free 800.518.9776 merchant account lead referral line for support request. This line is designated for your merchant account leads only. This inbound 800 lead referral line is available M-F (9am - 7pm EST). Your referred merchant account leads will need to provide your promo code in order for the leads to be properly credited to you.
North American Bancard
24/7 Customer Service & Technical Support (Note: this number is for existing merchant account customers only)
Toll-free: 800.226.2273 -- select option 1
Note: if you are an existing merchant partner and have a question regarding your cash back rebate, please submit your request using our online email support ticket system.